{"id":789,"date":"2026-05-18T12:45:42","date_gmt":"2026-05-18T12:45:42","guid":{"rendered":"https:\/\/tonnie.ai\/index.php\/privacy\/"},"modified":"2026-07-21T15:51:07","modified_gmt":"2026-07-21T15:51:07","slug":"privacy","status":"publish","type":"page","link":"https:\/\/tonnie.ai\/en\/privacy\/","title":{"rendered":"Privacy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"789\" class=\"elementor elementor-789 elementor-634\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-986c45a hero-bubble bg-opacity e-flex e-con-boxed e-con e-parent\" data-id=\"986c45a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-797f66a e-con-full e-flex e-con e-child\" data-id=\"797f66a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c4e98c elementor-widget elementor-widget-heading\" data-id=\"6c4e98c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">GDPR compliant \u00b7 Your data, your rights<\/span>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3d397f8 elementor-widget__width-initial texto-radial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget-laptop__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3d397f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78897d8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"78897d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">How we collect, use, and protect your personal data when you use Tonnie.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0282b13 e-con-full e-flex e-con e-child\" data-id=\"0282b13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5ed4afb e-con-full e-flex e-con e-child\" data-id=\"5ed4afb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8d54f07 elementor-widget elementor-widget-shortcode\" data-id=\"8d54f07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">    <div class=\"politica-indice-box\">\n        <h2 class=\"politica-indice-titulo\">\u00cdNDICE<\/h2>\n        <ul class=\"politica-indice-lista\">\n                            <li>\n                    <a href=\"#politica-topico-1\" class=\"politica-indice-link\">\n                        <span class=\"num\">1 .<\/span> Who we are                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-2\" class=\"politica-indice-link\">\n                        <span class=\"num\">2 .<\/span> What data we collect                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-3\" class=\"politica-indice-link\">\n                        <span class=\"num\">3 .<\/span> Why we process your data                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-4\" class=\"politica-indice-link\">\n                        <span class=\"num\">4 .<\/span> Legal bases (GDPR Art. 6)                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-5\" class=\"politica-indice-link\">\n                        <span class=\"num\">5 .<\/span> How long we keep your data                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-6\" class=\"politica-indice-link\">\n                        <span class=\"num\">6 .<\/span> Who we share data with                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-7\" class=\"politica-indice-link\">\n                        <span class=\"num\">7 .<\/span> International data transfers                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-8\" class=\"politica-indice-link\">\n                        <span class=\"num\">8 .<\/span> Your rights                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-9\" class=\"politica-indice-link\">\n                        <span class=\"num\">9 .<\/span> Security measures                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-10\" class=\"politica-indice-link\">\n                        <span class=\"num\">10 .<\/span> Children\u2019s data                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-11\" class=\"politica-indice-link\">\n                        <span class=\"num\">11 .<\/span> Changes to this policy                    <\/a>\n                <\/li>\n                                <li>\n                    <a href=\"#politica-topico-12\" class=\"politica-indice-link\">\n                        <span class=\"num\">12 .<\/span> How to contact us                    <\/a>\n                <\/li>\n                        <\/ul>\n    <\/div>\n\n    <style>\n\t\t.politica-seccao-texto p a,\n        .politica-conteudo-wrapper a,\n        .metadados-legais a {\n            color: #9855ff !important;\n        }\n        .politica-indice-titulo {\n            font-family: \"Inter\", sans-serif;\n            font-size: 14px;\n            font-weight: 400;\n            color: #FFF;\n            letter-spacing: 0.1em;\n            margin-top: 0;\n            margin-bottom: 20px;\n            text-transform: uppercase;\n        }\n\n        .politica-indice-lista {\n            list-style: none;\n            padding: 0;\n            margin: 0;\n            display: flex;\n            flex-direction: column;\n            gap: 12px;\n        }\n        .politica-indice-link {\n            font-family: \"Inter\", sans-serif;\n            font-size: 18px;\n            font-weight: 300;\n            color: #b3b3b3;\n            text-decoration: none;\n            transition: color 0.3s ease;\n            display: inline-block;\n        }\n        .politica-indice-link:hover {\n            color: #ffffff;\n        }\n        .politica-indice-link .num {\n            color: #888888;\n            margin-right: 6px;\n        }\n        html {\n            scroll-behavior: smooth;\n        }\n    <\/style>\n    <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bcda4bb e-con-full metadados-legais e-flex e-con e-child\" data-id=\"bcda4bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5309f96 elementor-widget elementor-widget-text-editor\" data-id=\"5309f96\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated: 23 April 2026 \u00b7 Effective from: 23 April 2026<br \/>Data Controller: Tonnie \u2014 Turn ON International Expertise, Lda., registered in Portugal under NIPC [\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022], with offices at [Rua \u2022\u2022, Lisbon, Portugal]. Contact: privacy@tonnie.ai.\u00daltima atualiza\u00e7\u00e3o<\/strong>: 23 de abril de 2026 \u00b7 <strong>Em vigor desde<\/strong>: 23 de abril de 2026 <strong>Respons\u00e1vel pelo tratamento<\/strong>: Tonnie \u2014 Turn ON International Expertise, Lda., registada em Portugal sob o NIPC [\u2022\u2022\u2022\u2022\u2022\u2022\u2022\u2022], com escrit\u00f3rios em [Rua \u2022\u2022, Lisboa, Portugal]. Contacto: <a href=\"mailto:privacy@tonnie.ai\" target=\"_blank\" rel=\"noopener\">privacy@tonnie.ai<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d5e8a7 e-flex e-con-boxed e-con e-child\" data-id=\"8d5e8a7\" data-element_type=\"container\" data-e-type=\"container\" id=\"link-page1\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b91977d elementor-widget elementor-widget-shortcode\" data-id=\"b91977d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">    <div class=\"politica-conteudo-wrapper\">\n                    <section id=\"politica-topico-1\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">1.<\/span> Who we are                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>Tonnie is a platform that helps international talent relocate and helps companies hire globally with confidence. When you use the Tonnie website, web app, or mobile app (collectively, the \u201cService\u201d), Tonnie \u2014 Turn ON International Expertise, Lda. (\u201cTonnie\u201d, \u201cwe\u201d, \u201cour\u201d) is the data controller of your personal data.<br \/>This Privacy Policy applies to anyone who uses the Service: talents creating a Tonnie Citizen account, companies using Tonnie Business, clients of Talent Services, candidates sponsored through the platform, and website visitors.   <\/p>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-2\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">2.<\/span> What data we collect                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>We collect the following categories of personal data:<\/p>\n<p><strong>2.1 Information you provide directly<\/strong><\/p>\n<ul>\n<li>Account data: name, email, password (hashed), date of birth, nationality, current country, destination country.<\/li>\n<li>Profile data: CV, qualifications, work history, languages, portfolio links.<\/li>\n<li>Readiness data (MESH): responses to our readiness assessment covering motivation, language, soft skills and hard skills.<\/li>\n<li>Cultural preparation data: progress on IQulture missions, quiz answers, self-reported reflections.<\/li>\n<li>Relocation data: documents you upload (passport, qualifications, proof of employment), housing preferences, travel details.<\/li>\n<li>Payment data: for paid plans, processed via our payment provider. We do not store full card details on Tonnie servers. <\/li>\n<li>Communications: messages you send through in-app chat, email, or our AI co-pilot.<\/li>\n<\/ul>\n<p><strong>2.2 Information collected automatically<\/strong><\/p>\n<ul>\n<li>Usage data: pages visited, features used, time spent, device type, browser, language settings, anonymised IP address.<\/li>\n<li>Cookies e tecnologias semelhantes: consulta a nossa Pol\u00edtica de Cookies separada.<\/li>\n<li>Cookies and similar technologies: see our separate Cookies Policy.<\/li>\n<\/ul>\n<p><strong>2.3 Information from third parties<\/strong><\/p>\n<ul>\n<li>Single sign-on providers (Google, LinkedIn, Apple) \u2014 only the fields you explicitly authorise.<\/li>\n<li>Sponsoring companies \u2014 when a company sponsors your journey on Tonnie Business, they share basic identifying information with us to initiate your account.<\/li>\n<li>Public registries \u2014 for company verification, we may consult public commercial registers.<\/li>\n<\/ul>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-3\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">3.<\/span> Why we process your data                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>We process your personal data for the following purposes:<\/p>\n<ul>\n<li>To provide the Service \u2014 create and manage your account, run readiness assessments, generate your IQulture score, deliver relocation plans, and enable AI co-pilot responses.<\/li>\n<li>To match talents and companies \u2014 when you opt in, surface candidates to companies on Tonnie Business based on readiness data and role fit.<\/li>\n<li>To communicate with you \u2014 send operational emails (account confirmations, deadline reminders) and, with your consent, product updates.<\/li>\n<li>To improve Tonnie \u2014 analyse aggregated and anonymised usage patterns to refine the MESH framework and platform features.<\/li>\n<li>To prevent fraud and keep the Service secure \u2014 detect suspicious behaviour, enforce Terms, protect other users.<\/li>\n<li>To comply with legal obligations \u2014 including tax, accounting and responding to lawful requests from authorities.<\/li>\n<\/ul>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-4\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">4.<\/span> Legal bases (GDPR Art. 6)                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>Under the EU General Data Protection Regulation we rely on the following legal bases:<\/p>\n<ul>\n<li>Contract (Art. 6.1.b) \u2014 to deliver the Service you signed up for.<\/li>\n<li>Legitimate interest (Art. 6.1.f) \u2014 for analytics, product improvement and fraud prevention, balanced against your rights.<\/li>\n<li>Consent (Art. 6.1.a) \u2014 for marketing emails, optional cookies, and any processing of special category data (such as language proficiency details that could indirectly reveal ethnic origin).<\/li>\n<li>Legal obligation (Art. 6.1.c) \u2014 for records we are legally required to keep.<\/li>\n<\/ul>\n<p>You can withdraw consent at any time. This does not affect the lawfulness of processing carried out before withdrawal. <\/p>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-5\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">5.<\/span> How long we keep your data                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <ul>\n<li>Account data: while your account is active, and up to 24 months after deletion request (for dispute and legal hold purposes), unless a longer retention is required by law.<\/li>\n<li>Readiness data (MESH): 36 months from your last assessment, after which it is anonymised for research.<\/li>\n<li>Relocation documents: 12 months after the end of your relocation journey, then securely deleted.<\/li>\n<li>Financial records: 10 years (required by Portuguese tax law).<\/li>\n<li>Logs and analytics: up to 13 months.<\/li>\n<\/ul>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-6\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">6.<\/span> Who we share data with                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>We do not sell your personal data. We share it only with the following categories of recipients: <\/p>\n<ul>\n<li>Service providers acting on our behalf under data processing agreements (hosting, email delivery, payment processing, AI model providers, analytics). A current list is available on request. <\/li>\n<li>Sponsoring companies \u2014 only the data fields you explicitly consent to share (for example, your MESH score and CV on Tonnie Business).<\/li>\n<li>Authorities \u2014 where required by law or to protect the rights of Tonnie, users, or third parties.<\/li>\n<li>Buyer in case of business transfer \u2014 in the event of merger, acquisition or sale, your data may transfer to the buyer under the protections of this policy.<\/li>\n<\/ul>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-7\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">7.<\/span> International data transfers                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>Tonnie is based in Portugal and most data is stored within the European Economic Area. Where processors outside the EEA are used, we rely on European Commission Standard Contractual Clauses, adequacy decisions, or equivalent safeguards. You can request a copy of these safeguards at <a href=\"mailto:contact@tonnietalent.com\" target=\"_blank\" rel=\"noopener\">contact@tonnietalent.com.<\/a>  <\/p>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-8\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">8.<\/span> Your rights                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>Under GDPR and Portuguese Law No. 58\/2019, you have the right to:<\/p>\n<ul>\n<li>Access a copy of your personal data.<\/li>\n<li>Rectification of inaccurate or incomplete data.<\/li>\n<li>Erasure (\u201cright to be forgotten\u201d).<\/li>\n<li>Restriction of processing in certain circumstances.<\/li>\n<li>Data portability \u2014 receive your data in a structured, commonly used format.<\/li>\n<li>Object to processing based on legitimate interest, including direct marketing.<\/li>\n<li>Withdraw consent at any time, where processing is based on consent.<\/li>\n<li>Lodge a complaint with the Portuguese Data Protection Authority (<a href=\"https:\/\/www.cnpd.pt\/\" target=\"_blank\" rel=\"noopener\">CNPD<\/a>) or your local supervisory authority.<\/li>\n<\/ul>\n<p>To exercise any of these rights, email <a href=\"mailto:contact@tonnietalent.com\" target=\"_blank\" rel=\"noopener\">contact@tonnietalent.com<\/a>. We respond within 30 days. <\/p>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-9\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">9.<\/span> Security measures                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>Security is a continuous discipline at Tonnie. Our measures include: <\/p>\n<ul>\n<li>Encryption in transit (TLS 1.3) and at rest for sensitive data.<\/li>\n<li>Hashed passwords (bcrypt) \u2014 we never store plaintext passwords.<\/li>\n<li>Role-based access controls and least-privilege defaults for our team.<\/li>\n<li>Annual security reviews and penetration testing.<\/li>\n<li>Mandatory security and privacy training for everyone at Tonnie.<\/li>\n<\/ul>\n<p>No system is perfectly secure. If we ever detect a breach affecting your rights, we notify the CNPD within 72 hours and you directly when required by law. <\/p>\n<p>\u00a0<\/p>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-10\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">10.<\/span> Children\u2019s data                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>Tonnie is intended for users aged 18 and over. We do not knowingly collect data from minors. If we become aware that a minor has provided us with personal data, we delete it.  <\/p>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-11\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">11.<\/span> Changes to this policy                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>We may update this Privacy Policy from time to time. Material changes are notified at least 30 days in advance by email and through an in-app banner. The \u201cLast updated\u201d date at the top of the page always reflects the current version.  <\/p>\n                <\/div>\n            <\/section>\n                        <section id=\"politica-topico-12\" class=\"politica-seccao\">\n                <h2 class=\"politica-seccao-titulo\">\n                    <span class=\"num\">12.<\/span> How to contact us                <\/h2>\n                <div class=\"politica-seccao-texto\">\n                    <p>For any privacy question, data request or complaint:<\/p>\n<ul>\n<li>Email (Prote\u00e7\u00e3o de Dados): <a href=\"mailto:contact@tonnietalent.com\">contact@tonnietalent.com<\/a><\/li>\n<li>Postal address: Tonnie \u2014 Turn ON International Expertise, Lda., [Rua \u2022\u2022], [Postal Code] Lisbon, Portugal<\/li>\n<li>Data Protection Officer (DPO): <a href=\"mailto:contact@tonnietalent.com\">contact@tonnietalent.com<\/a><\/li>\n<\/ul>\n                <\/div>\n            <\/section>\n                <\/div>\n\n    <style>\n    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